Bruno Terms and Conditions
These terms and conditions constitute a legally binding agreement between you and Manila Marketing N.V. (company registration number 155114, registered in Curaçao), the operator of Bruno Casino, licensed by the Kahnawake Gaming Commission under licence number 00872. The agreement governs account registration and use, deposits and withdrawals, bonuses and promotions, responsible gambling, and dispute resolution. By accessing or using any part of the service, you accept these terms in full.
About us and licensing
Bruno Casino is operated by Manila Marketing N.V., registration number 155114, registered in Curaçao. The service is licensed and regulated by the Kahnawake Gaming Commission under licence number 00872, covering casino, live casino, and sportsbook products. Manila Marketing N.V. operates several casino brands within its network, including LazyBar, Zumospin, and B7, each governed by their own separate terms. Regulatory enquiries and licence verification can be directed to the Kahnawake Gaming Commission.
Account registration and eligibility
You must be at least 18 years of age to register an account and use the service. You must not register or attempt to use the service if you are located in a jurisdiction where online gambling is prohibited or where we do not hold the authorisations required to offer the service. Only one account is permitted per person, household, email address, IP address, telephone number, payment method, and device. You must provide accurate, complete, and current information at registration and update it promptly if it changes. Identity verification (KYC) is required before we process any withdrawal, and we reserve the right to request supporting documents at any stage. We reserve the right to refuse registration, suspend, or permanently close any account that breaches these terms or where we have reasonable grounds to suspect fraud, misrepresentation, or prohibited use.
Deposits and withdrawals
We accept deposits via Visa, Mastercard, Apple Pay, Google Pay, Skrill, Neteller, Jeton, MiFinity, AstroPay, eZeeWallet, Revolut, Neosurf, Cashlib, bank transfer, and cryptocurrencies including Bitcoin (BTC), Ethereum (ETH), Litecoin (LTC), Dogecoin (DOGE), and Tether (USDT). The minimum deposit across most methods is 20 EUR; cryptocurrency deposits are subject to per-currency minimums displayed in the account, and deposits below those minimums cannot be processed and are not returnable. The minimum withdrawal is 50 EUR for most methods, rising to 120 EUR for certain countries and methods, including bank transfer. We process withdrawals on our side within up to 72 hours of a verified request; after that window, e-wallets and cryptocurrencies typically settle within 24 hours, while cards and bank transfers take several additional days. Withdrawal limits apply per day (approximately 1,750 EUR), per week (approximately 5,250 EUR), and per month (approximately 12,500 EUR) at standard loyalty rank, with higher limits available at elevated ranks; wins above 15,000 EUR are paid in monthly instalments of up to 15,000 EUR. Withdrawals must be returned to the same payment method used to make the qualifying deposit. Identity verification must be completed before we release any withdrawal, regardless of method or amount.
Bonuses and promotions
Each promotion is subject to its own specific terms, but the following standard rules apply across all bonus offers. Casino welcome bonuses carry a 40x wagering requirement calculated on the bonus amount; the sportsbook welcome package carries a 5x wagering requirement on qualifying accumulator bets. During any active casino bonus, the maximum permitted bet is 5 EUR on slots and 10 EUR on live games, including doubled bets and purchased bonus rounds. Winnings generated from a casino bonus are capped at 10 times the bonus amount; winnings from free spins and no-deposit bonuses are capped at 50 EUR. Game contributions towards wagering vary: slots contribute 100%, buy-feature rounds 50%, live roulette and blackjack 10%, instant win games 5%, and table games, scratch cards, and other live games 0%. Bonus validity periods are 7 days for welcome package bonuses and 14 days for most recurring bonuses, with all accrual calculated in Central European Time. Only one bonus may be active at a time, and bonuses are limited to one per person, household, email address, IP address, telephone number, payment method, and device. We reserve the right to void bonuses and any associated winnings where we identify abuse, fraudulent wagering, or systematic exploitation of promotion structures. Players registered from Sweden are not eligible for any bonus or promotional offer.
Responsible gambling
We provide a suite of responsible gambling tools including deposit limits, session time limits, cooling-off periods, and self-exclusion. The full description of available tools and how to activate them is set out on our dedicated Responsible Gambling page. Self-exclusion requests submitted via [email protected] are processed promptly, and once applied, a self-exclusion cannot be reversed during the elected period.
Dispute resolution
If you have a complaint, contact our support team in the first instance via live chat or by email at [email protected] ; account closure and refund-related matters should be directed to [email protected] . We will acknowledge your complaint and provide an initial response within 7 days of receipt. Where a complaint requires further investigation, we will provide a final response within 30 days. If a dispute remains unresolved after that process, you may escalate it to the Kahnawake Gaming Commission, whose contact details are available on the regulator’s official website. Server logs and system records constitute the final authority in the event of a factual dispute regarding game outcomes or transaction history.
Changes to terms
We reserve the right to amend these terms at any time. Material changes will be communicated by on-site notice or by email to the address registered on your account, and the updated terms will state the date on which they take effect. Continued use of the service after the effective date of any update constitutes your acceptance of the revised terms.